How to hard reset Samsung Galaxy Buds 2 Pro

Samsung’s latest headphones, the Samsung Galaxy Buds 2 Pro, are an ambitious upgrade packed with smart technologies with plenty to experiment with. In our reviews, we loved the new, lighter design, audio and ANC improvements, but found features like head tracking for 360 Audio to be a bit lacking. If you’re a big Samsung fan, though, they’re worth checking out.

If you have recently pre-ordered or bought the Galaxy Buds 2 Pro and started working with their impressive set of features, you may have encountered minor bugs or responsiveness issues. The best way to fix these problems is to reset the headphones. There are several ways to do this and it’s worth trying them to see if a reboot fixes your problem. Here’s what to do!

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This is the first option you should try. It’s super fast and easy, and it can help get rid of any stuttering or unresponsive commands you might encounter. For this step, your Galaxy Buds 2 Pro should already be set up and paired with the device of your choice.

Step 1: Take your Buds 2 Pro out of your ears and place them in the charging case. Close the cover of the charging case.

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2nd step: Wait at least 7 seconds, preferably a little longer.

Step 3: Remove the earphones from the charging case. If you leave the Galaxy Buds 2 Pros in the case for that long, they will automatically restart when you remove them. They should automatically connect to the nearby device you were using. Put them back in your ears and see if the problems are solved.

If a hard reset doesn’t work, you can also choose to hard reset the Samsung Galaxy Buds 2 Pro.

Step 1: Open the headphones nearby portable galaxy app on your mobile device. If you’re not using a Galaxy phone or Android phone, you can follow similar steps on an iPhone using the Galaxy Buds app instead.

2nd step: Find and select the Galaxy Buds 2 Pro headphones section in the app.

Step 3: Find the settings. This may vary slightly depending on the app and version you are using. Look for one Headphone settings Where General option to choose.

Select settings in the Wearable app.

Step 4: Select the reset option which should be reset Where Reset headphones. Confirm that you want to hard reset your Samsung Galaxy Buds 2 Pro.

Reset Samsung headphones confirmation.

Step 5: Now pair your headphones with your mobile device again and set them up as if they were brand new. Once out of the case, the app should detect the headphones and ask you if you want to set them up. The Wearable app also has one Connect new equipment option below More options icon with three dots that you can use to enforce the process.

All your settings will have returned to their default state. If you had set preferences or audio settings, you will need to redo them after the reset.

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Sometimes it’s just one earbud that gives you problems, like not syncing properly or not delivering sound at all. If this happens, always start by making sure both earbuds are properly charged and that one side hasn’t lost battery charge faster. If that doesn’t fix the problem, try pairing the headphones again. Here’s how you do it.

Step 1: Look for the battery light on the problematic earphone. If it is not connected correctly, it will flash red. This is a sign that you should reconnect both earphones before using them. If you previously blocked touch buttons on your Galaxy Buds 2 Pro, visit the app and re-enable touch buttons.

2nd step: Place your earphones in the charging case. If they are already there, remove them and put them back.

Step 3: Use two fingers to press and hold the touchpad on both earbuds. Wait 7 seconds or until the indicator light flashes green. This is a sign that the headphones have been paired. You can now remove them and try using them again. They should be synced now. If an earphone is still not working, try our reset option above.

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