he buys a used Model S and has to pay 4500 dollars for an already purchased option

The buyer of a used Tesla Model S had the unpleasant surprise of having to pay €4,500 to the manufacturer to access an option that the previous owner had already purchased. In this case, this buyer was deprived of 120 km of autonomy, blocked externally by Tesla.

Credits: Tesla

As you know, the main advantage of Tesla is to allow users to have an “à la carte” vehicle by purchasing options that allow certain improve your car’s performance via software updates. Since June 2022, Tesla has e.g. offered an “enhanced acceleration” option on the Model Y, billed at $2,000 anyway, allowing it to reach 100 km/h in 4.2 seconds.

It is also impossible to forget the famous option of fully autonomous driving, which is currently offered at the particularly high price of $10,000. But as the following story shows, this advantage can especially work against you when you buy a used Tesla.

The problematic case of Tesla’s “scalable” batteries

First of all, we must remember one thing: in the first years of Tesla, the manufacturer sold electric cars with batteries with autonomy locked by software. It was a way for the brand to provides different runtime options without having to manufacture battery packs of different sizes.

For example, the first Tesla Model S 40s were actually equipped with a 60 kWh battery limited to 40 kWh via a software lock. Of course, customers who want more reach can pay to unlock more options. Tesla eventually ended up abandoning this practice over the years, but nonetheless the brand continued to use software-locked battery packs during warranty replacements for certain packs it no longer produces.

What sometimes creates ubiquitous situations, as you will see. In fact, a customer says he bought a used Tesla Model S 90 that was previously a Model S 60. The previous owner had bought the opportunity to improve the autonomy, and quite naturally, the new buyer paid the price to have a Model S 90.

Read also: Model 3 and Y – Tesla raises car prices and color options again

Tesla is voluntarily limiting the capacity of its used Model S

Shortly after purchase, this customer visited a Tesla service center to obtain a software upgrade so that his vehicle could remain connected to the Internet, older models with only 3G connection (a network doomed to disappear in the US and in many countries of the world).

After the visit, the manufacturer informed him that an error had been detected in the configuration of his vehicle and that a corrective measure would be deployed remotely. This “fix” actually brought the battery back to its original capacity of 60 kWh instead of 90 kWh. In this setup, the customer loses 120 km of autonomy anyway.

4500 dollars to regain full autonomy

The customer thinks it was a mistake and explains to Tesla that he paid for a Model S 90. He was not ready for Tesla’s response, which tells him that he has to pay 4500 dollars to unlock the full capacity of the battery again of his used Model S. Finally, it took the buyer to share his mishaps on social networks to cause an outcry and encourage Tesla to restore the capacity of the 90 kWh battery packs for free, which, as a reminder, he had already paid for.. .

And you, what do you think of the Tesla’s behavior? Do you think the brand was within its rights to request the new payment for this opportunity? It should be remembered that the options are linked to a single Tesla account. Knowing this, we can understand Tesla charging for this option again. Only problem here is that the previous owner included this option in the sale price of his used Model S. In fact, the new buyer was in a situation where he had to pay twice for the same thing…

Source: Electrek

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