Samsung, Hisense and Gigaset attached by ANFR to exceed SAR

Samsung Galaxy Note 10 Plus and Hisense Infinity H30 were both over the limit of 4 W / kg for limb SAR, while Gigaset GX290 exceeded 2 W / kg on trunk SAR. Updates have been implemented, check if necessary that they are installed on your smartphone.

One of ANFR’s many missions is to control the level of wave emission from smartphones located in the French market. This operation takes place subsequently, via direct debiting in stores. They are then sent to laboratories to check that they are staying within the legal limits.

Three smartphones have just been unveiled: Samsung Galaxy Note 10 Plus (SM-N975F / DS), Hisense Infinity H30 (HLTE315E) and Gigaset GX290. If the Danish Frequency Agency talks about it today, it means that the procedure has been completed.

As a reminder, manufacturers have two choices when taken on fresh deed: implement a corrective update or withdraw the smartphone from sale. The first case is by far the most frequent, it is also today’s solution for the three.

Member SAR too high for Galaxy Note 10 Plus and Infinity H30 …

In the case of the Galaxy Note 10 Plus, the member SAR (on contact) was 4.33 W / kg in January 2021, and therefore above the legal maximum of 4 W / kg, which has been in force since 1 July 2020. An update stamped N975FXXU8HVE5 has been implemented to resolve the issue. After a new battery of tests in June 2022 – more than a year after the error was observed – member SAR dropped to 2.05 W / kg.

Almost the same situation with the Infinity H30. Member SAR was 4.30 W / kg in October 2021, then 2.04 W / kg in June this year after update L1607.6.04.00.FR00. Here, too, the measurements are performed by a certified laboratory.

… DAS boot for Gigaset GX290

The case for the Gigaset GX290 is a little different. It was not limb SAR, but trunk SAR (at a distance of 5 mm) that was flashed in excess at 2.94 W / kg, whereas the legal limit is set at 2 W / kg. After installing the patch Gigagset_GX290_10.4_V24_20220317, the smartphone goes to 0.779 W / kg. The SAR of the limbs was measured immediately to check that it was actually compatible. With 2.1 W / kg, everything is fine; the one below 4 W / kg.

As always, ” ANFR encourages owners of these phones to check that they have been updated. If this is not the case then maybe your account needs to be manually updated. All information and test reports are available on this page.

As a reminder, in 2019 ANSES issued the recommendation to switch this trunk DAS to contact (0 mm) instead of having a distance of 5 mm. The government followed suit: France will ask the European Commission to tighten up the requirements for new mobile phones brought to market. As recommended by ANSES, the government will request that the certification tests be performed in contact with the device and not at 5 mm, as is currently the case, so that they are more representative of real exposure. “. Nothing has changed at the moment, the rule remains to place the smartphone at 5 mm.

No sanctions for manufacturers

Since the concern has been resolved, no verdict has been handed down. The National Frequency Agency can not directly sanction the manufacturers, it can only crack down in case of a repeat offense or lack of response, as with the Leagoo S8 and Allview X4 Soul Mini S.

We note the defects, we communicate them to the manufacturer, we tell him that he is in conflict, and we notify him to bring this situation to an end. […] we do not have the capacity to sanction an infringement, we have the capacity to sanction the recurrence of the infringement », Explained Gilles Brégant (Director of ANFR).

Finally, remember that to reduce your exposure to waves from smartphones, you can use headphones. ANFR also published a few months ago a study of wired headsets, “Air-Tube” and Bluetooth. The conclusion was clear: This study confirms that the use of headsets, whether wired or wireless, reduces the level of maximum exposure to waves compared to direct use of the phone to the ear. »

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