Why the official iPhone repair kit is so cumbersome

A journalist from The Verge tried to replace the battery on his iPhone with the official repair kit from Apple that was recently available. A set that weighs 35 kilos to replace a 30 gram battery.

Apple’s official repair kit // Source: The Verge

The editor of The edgeSean Hollister, told the story of replacing the battery on his iPhone 13 mini, which he himself did using the official repair kit from Apple.

Last year, Apple announced the launch of their self-service repair program, Self Service Repair. You can order a part to be replaced, as well as tools to carry out the repair yourself. This service is available for iPhone 12 and iPhone 13 for screen, battery or camera repair. It started recently in the US and will be expanded to other countries later this year. But as you will be able to see, this is more of a test than an sympathy on Apple’s part.

A 35 kg repair kit

If Sean Hollister expected to receive “a box of screwdrivers, spatula and pliers“, it’s not like that. He actually found two Pelican boxes on his doorstep that weighed over 35 kilos in total. Sitting at a table, he started replacing the battery, equipped with all the tools and machines, as well as the repair manual.

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The two Pelican suitcases including the iPhone repair kit // Source: The Verge

First step: Remove the screen, place the phone in a heating station. Once the monitor is detached from the body, it must be completely separate in order to access the battery by improvising the surgeon during the repair.

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Sean Hollister’s iPhone 13 mini gets repaired // Source: The Verge

Once the old battery has been removed, the new one must be placed and pressed using a machine. A complicated step to perform as you need to be careful to adjust it well and connect the connectors on the battery but also on the monitor. Everything can be reattached using an adhesive sheet to hold on to the press. But beware: if not all the glue has been completely removed before when you tap the screen, it may go wrong.

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The press is used to place the new battery // Source: The Verge

Once the new battery is installed and the iPhone is turned on, it’s not over. The battery is not recognized as original and a warning appears on the journalist’s phone. In fact, you need to contact oneApple’s third party logistics company after the repair so they can validate the part for you“. For this you need a computer and a Wi-Fi connection, as the process requires restarting the iPhone in diagnostic mode and it is the company that will take control of it remotely.

Almost industrial machines, a very complete set: you can tell yourself that all this is expensive. Yes and no actually. The price of the battery for Sean Hollister was $ 69; that’s what Apple charges for a battery replacement, including work. Then comes $ 49 to rent the tools in the set for a week; good news, delivery is free. But eventually comes a $ 1,200 security deposit for the set, which can be lost if the tool is damaged or returned late.

Apple does not want you to repair your iPhone yourself

A set of 35 kg, a long and tedious process, advanced tools, all that to change battery. Hollister points out that it would actually be very expensive for Apple to ship and pick up the heavy-duty repair kit, especially for individuals; much more than $ 49. For him, “Apple’s self-service repair program is the perfect way to give the impression that the company supports repair rights policies without encouraging them at all.In the first line, deposit of 1200 dollars: not everyone can shift this amount at once, and it remains high.

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iPhone detected (as your bank account if you rent the repair kit) // Source: The Verge

All of this means that a typical customer is unlikely to want to use this self-service repair kit for their iPhone because it is more expensive, probably less elaborate, and much more tedious.


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