IT / business adaptation is the key to a successful digital transformation

IT / business adaptation is the key to a successful digital transformation

The integration platform and API provider MuleSoft have published the 2021 IT and Business Barometer report, which highlights four trends that IT and business leaders need to know in order to drive business results faster and together. The report, in collaboration with Coleman Parkes Research, examined 2,400 IT and business decision makers from around the world about business people for the next 12 months and the technological and operational challenges they must address to make them happen. The respondents were all IT or business decision makers – those in a management position or above. All respondents work in a public or private organization with at least 1,000 employees.

“The pace of digitization has undoubtedly accelerated over the last 12 to 18 months. As a result, many CIOs and IT executives are now leading their organizations through change by solving critical operational issues and accelerating innovation. But for organizations that want to do more than just survive, IT and business teams must prioritize mutual cooperation to grow and scale innovation, ”reads the report.

As IT and business teams adapt and collaborate in new ways through integration and automation, companies are finding that they can innovate on a large scale and deliver products and services that are more connected than ever.

Here are the four key trends from Mulesoft’s IT and Business Alignment Barometer:

1. IT and business teams are getting closer : Over the past year, IT and business teams have become even closer in line due to the need for greater operational efficiency, increased productivity and faster innovation. By reducing / eliminating organizational silos, companies can reduce time to market and quickly create innovative and connected customer experiences. Nearly 9 out of 10 respondents report improvements in IT business alignment.
2. Automation drives business people : Automation has become a priority for companies seeking to achieve their strategic goals. Most companies have implemented or are implementing automation initiatives to improve productivity (96%), operational efficiency (93%) and create better cohesive customer experiences (93%).
3. Integration tops the IT and business agenda : Companies that allow their sales teams to complete projects independently with no-code tools benefit from increased speed and innovation. Most (86%) of the respondents believe that it would improve business results by giving business users the opportunity to create connected experiences themselves.
4. Technological challenges that hinder business results : IT and business decision makers agree that integration, data security and automation issues prevent them from meeting the needs of the professionals in their organization. A strong majority of IT and business leaders (87%) are concerned that security and governance are slowing down the pace of innovation.

Two major challenges for IT

The report identifies two major challenges for IT to achieve better business results. The first challenge is integration, which prevents companies from reaching their top five priorities over the next 12 months. Automation is also hampered by security issues, data silos and lack of business processes, technology and integration capabilities.

A strong majority of IT and business leaders (87%) fear that security and governance will slow down the pace of innovation. Data security and governance issues not only affect the pace of innovation. Most organizations (87%) believe that they also prevent non-technical users from being authorized to integrate data.

Only 37% of IT teams were able to complete all the projects they were asked to do in 2020. IT teams are asked to complete 30% more projects in 2021, where their budgets are only expected to increase by one button 6 %, shows conditions.

To learn more about MuleSoft’s barometer, you can check it out here.


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